Privacy Policy

Effective Date: December 7, 2024

Welcome to the website of Qualipact , referred to hereafter as "Qualipact ". At Qualipact, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, how we share it, and the steps we take to safeguard your data when you visit our website or use our services. By accessing or using our website and services, you consent to the collection and use of your data as described in this policy.


1. Data Collection

We gather different types of information to enhance your experience, improve our services, and comply with legal requirements. This data may include both personal information you provide directly to us and data automatically collected during your interaction with our website.

Information You Provide Directly: Details you share with us voluntarily

  • Contact Information: Your name, email address, phone number, and physical address when submitting forms, requests, or inquiries.
  • Account Information: Any details you provide when creating an account, including usernames, passwords, and preferences.
  • Employment-Related Information: If you apply for a position with us, we collect your resume, work experience, educational background, and any other information relevant to the application process.

Information Collected Automatically: Data gathered through your usage of our website and services

We may automatically collect technical information when you visit our website or use our services. This includes, but is not limited to, your IP address, browser type, device information, referral sources, and browsing behavior through cookies and similar tracking technologies. This data helps us improve our website, personalize your experience, and analyze usage patterns.

Information from Third-Party Sources: Data we receive from external platforms

We may collect additional information from third-party sources, such as social media platforms or authentication services (e.g., Google, LinkedIn), to enhance the accuracy and completeness of your profile.

Location Data: Information about your physical location

We may collect information about your physical location through GPS, IP address, or other location-tracking technologies when you use our services. This data helps us provide location-based features and services, such as personalized content or offers.

Communication Data: Information from your interactions with us

When you communicate with us, whether through email, chat, phone, or other means, we may collect information regarding the content of your communication, your preferences, and any feedback you provide. This data helps us improve our customer support and communication efforts.

2. Use of Information

We use the information we collect to provide, personalize, and improve our services. We may also use it for communication, marketing, security purposes, and legal compliance.

Service Delivery: Providing and enhancing services for you

We use your information to provide, personalize, and enhance the services you use. This includes account management, feature personalization, and providing customer support.

Communication and Notifications: Keeping you informed

We may use your data to send notifications, updates, and news about our services, including product updates, newsletters, and marketing materials. You can opt-out of these communications at any time.

Marketing and Advertising: Tailoring content and offers for you

We may use your information to serve personalized ads, offers, and recommendations based on your preferences and browsing history.

Security and Fraud Prevention: Protecting our services

We use your data to detect and prevent fraudulent activities, ensure the security of our services, and protect against unauthorized access.

Legal Compliance and Obligations: Meeting legal and regulatory requirements

We may use your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes. This also includes cooperating with law enforcement authorities when required.

Data Analytics and Research: Improving our services and offerings

We use your information for data analysis and research purposes, such as understanding trends, measuring the effectiveness of our services, and improving our offerings. This data may be aggregated or anonymized.

3. Data Sharing and Disclosure

We may share your information with trusted third-party service providers, business partners, or as required by law. We ensure that your data is handled responsibly and securely.

Third-Party Service Providers: Sharing data with trusted vendors

We may share your data with trusted third-party vendors who help us deliver our services, such as payment processors, analytics providers, and cloud storage services. These third parties are contractually obligated to protect your information.

Legal Compliance: Sharing data to fulfill legal obligations

We may disclose your information to comply with legal obligations, including responding to subpoenas, court orders, or other legal requests from authorities.

Business Transfers: Data transfer during mergers or acquisitions

In the event of a merger, acquisition, or sale of our assets, your personal data may be transferred as part of the transaction.

Partners and Affiliates: Sharing data with trusted business partners

We may share your data with our trusted business partners and affiliates to offer you additional services or promotions. These partners are bound by confidentiality agreements.

Public or Aggregated Data: Sharing non-personal information

We may share non-personal, aggregated, or anonymized data for research, marketing, or public purposes. This data does not identify individuals.

4. Data Security

We take the security of your data seriously and employ a variety of technical and organizational measures to protect it from unauthorized access, alteration, or disclosure.

Encryption: Protecting sensitive data during transmission

We use encryption to protect sensitive data during transmission, ensuring that your information is secure when it is transferred over the internet.

Access Control: Restricting data access to authorized personnel

Access to your personal data is restricted to authorized employees and third-party service providers who need it to perform their duties.

Security Audits: Regular assessments to identify vulnerabilities

We regularly conduct security audits to identify vulnerabilities and improve our systems to better protect your personal data.

Multi-Factor Authentication (MFA): Adding an extra layer of security

To further protect your account and personal data, we implement multi-factor authentication (MFA) wherever possible, requiring more than just a password for access.

Backup and Data Recovery: Ensuring data availability in case of loss

We regularly back up your data and have disaster recovery plans in place to restore your information in the event of an unexpected incident or data loss.

5. Cookies and Tracking Technologies

We do not currently use cookies or other tracking technologies. However, in the future, we may use them to enhance your experience, analyze traffic, and serve personalized content and advertisements.

Purpose of Cookies: Enhancing user experience and personalized content

In the future, cookies may be used to remember your preferences, provide personalized recommendations, and ensure a smoother user experience on our site.

Cookie Types: Different types of cookies used for various purposes

  • Essential Cookies: These cookies would be necessary for the basic functionality of the website.
  • Performance Cookies: These cookies would help us analyze the performance of our website.
  • Targeting Cookies: These cookies would be used to serve personalized advertisements.

Cookie Settings: Managing your cookie preferences

Once cookies are implemented, you will be able to control your cookie preferences through your browser settings, including disabling or deleting cookies.

Do Not Track (DNT) Signals: Respecting user privacy preferences

We recognize Do Not Track (DNT) signals and make efforts to honor your preferences regarding tracking and cookies when possible, once implemented.

Third-Party Tracking: Sharing data with external partners

In the future, we may share data with third-party tracking partners for advertising, analytics, and other purposes. You can learn more by reviewing their privacy policies.

6. International Data Transfers

Your data may be transferred to and processed in countries other than your own. These countries may have different data protection laws than those in your country of residence.

Global Data Processing: Handling data across different jurisdictions

We process your data in multiple jurisdictions to provide seamless services worldwide. Our global data infrastructure is designed to handle sensitive information with the highest level of security, and we comply with all relevant international data protection laws.

Legal Safeguards: Protecting data during international transfers

We implement legal safeguards such as standard contractual clauses to protect your data during international transfers.

Compliance with Data Protection Laws: Adhering to international standards

We comply with international data protection laws, such as GDPR and CCPA, to ensure your data is handled appropriately during cross-border transfers.

Data Transfer Agreements: Safeguarding cross-border transfers

We enter into specific data transfer agreements with our service providers to ensure the protection of your data when it is transferred internationally.

Regional Data Protection Authorities: Enforcing privacy regulations

We work closely with regional data protection authorities to ensure compliance with local data privacy laws and resolve any data-related issues.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Once no longer required, we will either anonymize or securely delete your data.

Retention Periods: Duration of data retention for legal or operational purposes

We will retain your personal data only for as long as necessary to provide our services or as required for legal purposes. The retention periods vary based on the data and its usage.

Data Deletion and Anonymization: Ensuring secure deletion of data

After the retention period expires, we will anonymize or securely delete your data to ensure it cannot be used or reconstructed.

Special Retention Conditions: Retention due to legal or regulatory obligations

In some instances, we may need to retain your data longer due to legal obligations, regulatory requirements, or ongoing disputes.

Backup and Archive Retention: Safeguarding data in backup systems

We may retain data in backup systems for a defined period to ensure recoverability in case of system failure, in accordance with our backup and recovery procedures.

Retention for Research and Analysis: Using data for statistical purposes

In certain cases, we may retain anonymized data for statistical, research, or analytical purposes, to improve our services or for other legitimate business interests.

8. Third-Party Websites and Services

Our website may contain links to third-party websites and services that are not governed by this Privacy Policy. We encourage you to review their privacy practices before engaging with them.

External Links: Third-party websites not covered by this Privacy Policy

We are not responsible for the privacy practices of third-party websites that are linked to from our site. Please review their policies for more details.

Social Media Integrations: Personalizing your experience via social media

If you use social media logins (e.g., Facebook, Google), we may receive information about your profile, which we use to personalize your experience.

Payment Processors: Secure processing of payment information

We do not collect or store payment details directly. All payment transactions are processed securely by third-party payment processors.

Advertising Partners: Collaborations for targeted advertising

We may work with advertising partners to deliver personalized ads based on your browsing behavior. Please refer to their privacy policies for more information on how your data is used for advertising.

Analytics Services: Gathering insights to improve our services

We may use third-party analytics services, such as Google Analytics, to analyze how visitors interact with our website and services, helping us improve the user experience.

9. Children's Privacy

Our services are specifically designed for users aged 14 and older, and we do not actively target or collect personal information from children under the age of 14. If we collect data from children, we do so only with explicit parental consent, ensuring full compliance with applicable privacy laws. Below are the important aspects of how we handle children's data.

Age Restriction: Our Services Are Not Intended for Children Under 14

  • Our services are restricted to users child under 14. We do not knowingly collect or store any personal information from children under this age unless we have received verified parental consent.
  • We advise parents and guardians to ensure that children under 14 do not use our services without supervision and consent. If we discover that we have inadvertently collected data from a child under 14, we will take immediate steps to delete such data.

Parental Consent: Ensuring Compliance with Privacy Laws for Children

We take the privacy of children very seriously. If we collect data from children under the age of 14, we ensure that we obtain verifiable parental consent before proceeding. This includes providing parents with clear information on what data is collected, how it will be used, and how they can exercise their rights regarding their child's data. We make sure that parents have the ability to access, review, and delete their child's data if they choose to do so.

Data Collection Limitations: What Information We Collect from Children

If parental consent is obtained, we limit the personal information we collect from children to only the basic data necessary for providing the services. Typically, this may include a child’s email address for authentication purposes, and in some cases, their username or other identifiers for account management. We do not collect sensitive data like social security numbers, financial details, or location data from children.

Right to Withdraw Consent: How Parents Can Manage Data

Parents have the right to withdraw their consent at any time. If consent is withdrawn, we will stop processing the child’s data and ensure that it is deleted from our systems. Parents can exercise this right by contacting us directly through the channels listed in this Privacy Policy.

Actions on Data Deletion: What Happens If Data Is Collected Without Consent

In the rare event that we discover that we have inadvertently collected personal data from a child under 14 without parental consent, we will take immediate steps to delete all such data. We make it a priority to address any unintentional data collection swiftly and in compliance with privacy laws.

10. Your Rights

As a user of our services, you have several rights related to your personal data. These rights include access to the data we hold, the ability to correct or update information, the right to have your data deleted in certain circumstances, and more. Below is a detailed explanation of these rights and how you can exercise them.

Right to Access: Requesting Information About the Personal Data We Hold

  • You have the right to request a copy of the personal data we hold about you, including information on how it was collected, used, and shared. This allows you to verify the accuracy and legality of our processing activities.
  • To request access to your personal data, you can submit a request to our Data Protection Officer using the contact information provided in this Privacy Policy.

Right to Rectification: Correcting Inaccurate or Incomplete Information

If you believe that any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. We will make the necessary amendments as soon as possible to ensure the information is accurate.

Right to Erasure: Deleting Your Personal Data Under Certain Conditions

You may request the deletion of your personal data in certain situations, such as when the data is no longer needed for the purposes it was collected, or if you withdraw your consent and we have no other lawful basis for processing your data. Please note that there may be legal or operational reasons that prevent us from deleting certain data.

Right to Restrict Processing: Limiting How We Use Your Data

You have the right to request that we limit the processing of your personal data. This may apply if you contest the accuracy of your data or if you object to our legitimate interests. We will restrict processing until the issue is resolved or if we no longer have a legal basis for processing the data.

Right to Data Portability: Moving Your Data to Another Service

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can request to transfer this data to another service provider, provided that the transfer is technically feasible.

11. Updates to This Policy

We may periodically update this Privacy Policy to reflect changes in our practices, legal obligations, or to address new privacy concerns. We encourage you to review this policy periodically to stay informed of any updates. Below are the details regarding how we handle updates to this policy.

Periodic Review: How We Regularly Update Our Privacy Policy

  • We review and update this Privacy Policy at regular intervals to ensure it reflects our current practices and legal requirements.
  • Major updates are typically made on an annual basis, but changes may occur sooner if required by law or changes to our services.

Notification of Changes: How We Inform You About Major Updates

Any significant changes to this Privacy Policy will be communicated to you through prominent notices, such as a banner on our website or direct communication to your registered email address.

Effective Date: When the Updated Privacy Policy Will Take Effect

The updated Privacy Policy will be effective immediately after it is posted on our website. The date of the most recent update will be indicated at the top of this document.

Impact of Changes: What Happens if You Continue Using Our Services

By continuing to use our services after the updated Privacy Policy is posted, you are agreeing to the revised terms and conditions outlined in the new policy.

Tracking of Changes: How You Can Review Previous Versions of the Policy

If you wish to review previous versions of this Privacy Policy, you can do so by visiting our website where past versions are archived.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us. Below are the contact details to reach out to us.

Contact for Privacy Inquiries: Who to Reach Out to for Data Protection Issues

  • For any privacy-related inquiries, please contact our Data Protection Officer at [email address]. They will be able to assist with any concerns about your personal data and how we process it.

Data Access Requests: How to Submit Requests for Your Personal Data

To submit a request for accessing, correcting, or deleting your personal data, please use the contact details provided. You will be guided through the process to ensure your request is handled promptly and securely.

Privacy Complaints: What to Do if You Have Concerns About Data Handling

If you have any complaints regarding how your data is handled or believe that your rights have been violated, please contact us immediately. We take all complaints seriously and will do our best to resolve the issue.

Updates to Contact Info: Keeping Us Informed of Your Updated Contact Information

It is important that you keep us informed of any changes to your contact details. If your email or phone number changes, please notify us to ensure we can communicate effectively with you.

Complaints to Regulatory Bodies: How to File a Complaint with Authorities

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with a supervisory authority in your jurisdiction. We encourage you to reach out to us first so we can try to resolve the matter directly.

13. Consent and Acceptance

By accessing or using our website or services, you explicitly consent to the collection, use, and processing of your personal data as outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our services. Below are additional details about how we handle consent and your rights.

Providing Consent: How You Grant Us Permission to Process Your Data

  • By using our services, you grant us explicit consent to process and store your personal data as described in this Privacy Policy. This includes processing for the purposes of providing services, improving user experience, and complying with legal obligations.

Withdrawing Consent: How You Can Revoke Your Data Sharing Consent

You have the right to withdraw your consent at any time by contacting us. Once consent is withdrawn, we will cease processing your data for the purposes you initially consented to, unless there is a legitimate reason for continued processing under applicable law.

Limitations of Consent: Understanding When Consent May Be Required

While you can withdraw consent at any time, in some cases, certain data may be necessary for providing our services. For example, we may still need to process data for legal, accounting, or contractual purposes even after you withdraw consent.

Minors' Consent: Our Policy Regarding Data Collection from Children

We do not knowingly collect data from individuals under 14 years of age. If we discover that we have collected data from a child without appropriate parental consent, we will take immediate action to delete the data.

Scope of Consent: What Your Consent Covers Under This Policy

Your consent applies to all personal data we collect from you through your use of our website or services, as outlined in this Privacy Policy. This includes any data you provide directly, as well as data we collect automatically.

14. Acceptance of Policy

By accessing or using this website or any services provided through it, you acknowledge and agree to comply with our Privacy Policy. If you do not agree with any part of this policy, please refrain from using the website or its services. We reserve the right to modify, update, or revise this policy at our discretion, with any changes being effective upon posting on the website. Your continued use of the site following such changes constitutes your acceptance of the updated terms.

15. Contact Information

If you have any questions regarding these policies, please contact our support team directly at support@qualipact.com. We are here to assist you and provide further clarification if needed.