Effective Date: December 7, 2024
Welcome to the website of Qualipact , referred to hereafter as "Qualipact ". At Qualipact, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use it, how we share it, and the steps we take to safeguard your data when you visit our website or use our services. By accessing or using our website and services, you consent to the collection and use of your data as described in this policy.
We gather different types of information to enhance your experience, improve our services, and comply with legal requirements. This data may include both personal information you provide directly to us and data automatically collected during your interaction with our website.
We may automatically collect technical information when you visit our website or use our services. This includes, but is not limited to, your IP address, browser type, device information, referral sources, and browsing behavior through cookies and similar tracking technologies. This data helps us improve our website, personalize your experience, and analyze usage patterns.
We may collect additional information from third-party sources, such as social media platforms or authentication services (e.g., Google, LinkedIn), to enhance the accuracy and completeness of your profile.
We may collect information about your physical location through GPS, IP address, or other location-tracking technologies when you use our services. This data helps us provide location-based features and services, such as personalized content or offers.
When you communicate with us, whether through email, chat, phone, or other means, we may collect information regarding the content of your communication, your preferences, and any feedback you provide. This data helps us improve our customer support and communication efforts.
We use the information we collect to provide, personalize, and improve our services. We may also use it for communication, marketing, security purposes, and legal compliance.
We use your information to provide, personalize, and enhance the services you use. This includes account management, feature personalization, and providing customer support.
We may use your data to send notifications, updates, and news about our services, including product updates, newsletters, and marketing materials. You can opt-out of these communications at any time.
We may use your information to serve personalized ads, offers, and recommendations based on your preferences and browsing history.
We use your data to detect and prevent fraudulent activities, ensure the security of our services, and protect against unauthorized access.
We may use your information to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes. This also includes cooperating with law enforcement authorities when required.
We use your information for data analysis and research purposes, such as understanding trends, measuring the effectiveness of our services, and improving our offerings. This data may be aggregated or anonymized.
We may share your information with trusted third-party service providers, business partners, or as required by law. We ensure that your data is handled responsibly and securely.
We may share your data with trusted third-party vendors who help us deliver our services, such as payment processors, analytics providers, and cloud storage services. These third parties are contractually obligated to protect your information.
We may disclose your information to comply with legal obligations, including responding to subpoenas, court orders, or other legal requests from authorities.
In the event of a merger, acquisition, or sale of our assets, your personal data may be transferred as part of the transaction.
We may share your data with our trusted business partners and affiliates to offer you additional services or promotions. These partners are bound by confidentiality agreements.
We may share non-personal, aggregated, or anonymized data for research, marketing, or public purposes. This data does not identify individuals.
We take the security of your data seriously and employ a variety of technical and organizational measures to protect it from unauthorized access, alteration, or disclosure.
We use encryption to protect sensitive data during transmission, ensuring that your information is secure when it is transferred over the internet.
Access to your personal data is restricted to authorized employees and third-party service providers who need it to perform their duties.
We regularly conduct security audits to identify vulnerabilities and improve our systems to better protect your personal data.
To further protect your account and personal data, we implement multi-factor authentication (MFA) wherever possible, requiring more than just a password for access.
We regularly back up your data and have disaster recovery plans in place to restore your information in the event of an unexpected incident or data loss.
We do not currently use cookies or other tracking technologies. However, in the future, we may use them to enhance your experience, analyze traffic, and serve personalized content and advertisements.
In the future, cookies may be used to remember your preferences, provide personalized recommendations, and ensure a smoother user experience on our site.
Once cookies are implemented, you will be able to control your cookie preferences through your browser settings, including disabling or deleting cookies.
We recognize Do Not Track (DNT) signals and make efforts to honor your preferences regarding tracking and cookies when possible, once implemented.
In the future, we may share data with third-party tracking partners for advertising, analytics, and other purposes. You can learn more by reviewing their privacy policies.
Your data may be transferred to and processed in countries other than your own. These countries may have different data protection laws than those in your country of residence.
We process your data in multiple jurisdictions to provide seamless services worldwide. Our global data infrastructure is designed to handle sensitive information with the highest level of security, and we comply with all relevant international data protection laws.
We implement legal safeguards such as standard contractual clauses to protect your data during international transfers.
We comply with international data protection laws, such as GDPR and CCPA, to ensure your data is handled appropriately during cross-border transfers.
We enter into specific data transfer agreements with our service providers to ensure the protection of your data when it is transferred internationally.
We work closely with regional data protection authorities to ensure compliance with local data privacy laws and resolve any data-related issues.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy. Once no longer required, we will either anonymize or securely delete your data.
We will retain your personal data only for as long as necessary to provide our services or as required for legal purposes. The retention periods vary based on the data and its usage.
After the retention period expires, we will anonymize or securely delete your data to ensure it cannot be used or reconstructed.
In some instances, we may need to retain your data longer due to legal obligations, regulatory requirements, or ongoing disputes.
We may retain data in backup systems for a defined period to ensure recoverability in case of system failure, in accordance with our backup and recovery procedures.
In certain cases, we may retain anonymized data for statistical, research, or analytical purposes, to improve our services or for other legitimate business interests.
Our website may contain links to third-party websites and services that are not governed by this Privacy Policy. We encourage you to review their privacy practices before engaging with them.
We are not responsible for the privacy practices of third-party websites that are linked to from our site. Please review their policies for more details.
If you use social media logins (e.g., Facebook, Google), we may receive information about your profile, which we use to personalize your experience.
We do not collect or store payment details directly. All payment transactions are processed securely by third-party payment processors.
We may work with advertising partners to deliver personalized ads based on your browsing behavior. Please refer to their privacy policies for more information on how your data is used for advertising.
We may use third-party analytics services, such as Google Analytics, to analyze how visitors interact with our website and services, helping us improve the user experience.
Our services are specifically designed for users aged 14 and older, and we do not actively target or collect personal information from children under the age of 14. If we collect data from children, we do so only with explicit parental consent, ensuring full compliance with applicable privacy laws. Below are the important aspects of how we handle children's data.
We take the privacy of children very seriously. If we collect data from children under the age of 14, we ensure that we obtain verifiable parental consent before proceeding. This includes providing parents with clear information on what data is collected, how it will be used, and how they can exercise their rights regarding their child's data. We make sure that parents have the ability to access, review, and delete their child's data if they choose to do so.
If parental consent is obtained, we limit the personal information we collect from children to only the basic data necessary for providing the services. Typically, this may include a child’s email address for authentication purposes, and in some cases, their username or other identifiers for account management. We do not collect sensitive data like social security numbers, financial details, or location data from children.
Parents have the right to withdraw their consent at any time. If consent is withdrawn, we will stop processing the child’s data and ensure that it is deleted from our systems. Parents can exercise this right by contacting us directly through the channels listed in this Privacy Policy.
In the rare event that we discover that we have inadvertently collected personal data from a child under 14 without parental consent, we will take immediate steps to delete all such data. We make it a priority to address any unintentional data collection swiftly and in compliance with privacy laws.
As a user of our services, you have several rights related to your personal data. These rights include access to the data we hold, the ability to correct or update information, the right to have your data deleted in certain circumstances, and more. Below is a detailed explanation of these rights and how you can exercise them.
If you believe that any of the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it. We will make the necessary amendments as soon as possible to ensure the information is accurate.
You may request the deletion of your personal data in certain situations, such as when the data is no longer needed for the purposes it was collected, or if you withdraw your consent and we have no other lawful basis for processing your data. Please note that there may be legal or operational reasons that prevent us from deleting certain data.
You have the right to request that we limit the processing of your personal data. This may apply if you contest the accuracy of your data or if you object to our legitimate interests. We will restrict processing until the issue is resolved or if we no longer have a legal basis for processing the data.
You have the right to receive your personal data in a structured, commonly used, and machine-readable format. You can request to transfer this data to another service provider, provided that the transfer is technically feasible.
We may periodically update this Privacy Policy to reflect changes in our practices, legal obligations, or to address new privacy concerns. We encourage you to review this policy periodically to stay informed of any updates. Below are the details regarding how we handle updates to this policy.
Any significant changes to this Privacy Policy will be communicated to you through prominent notices, such as a banner on our website or direct communication to your registered email address.
The updated Privacy Policy will be effective immediately after it is posted on our website. The date of the most recent update will be indicated at the top of this document.
By continuing to use our services after the updated Privacy Policy is posted, you are agreeing to the revised terms and conditions outlined in the new policy.
If you wish to review previous versions of this Privacy Policy, you can do so by visiting our website where past versions are archived.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us. Below are the contact details to reach out to us.
To submit a request for accessing, correcting, or deleting your personal data, please use the contact details provided. You will be guided through the process to ensure your request is handled promptly and securely.
If you have any complaints regarding how your data is handled or believe that your rights have been violated, please contact us immediately. We take all complaints seriously and will do our best to resolve the issue.
It is important that you keep us informed of any changes to your contact details. If your email or phone number changes, please notify us to ensure we can communicate effectively with you.
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with a supervisory authority in your jurisdiction. We encourage you to reach out to us first so we can try to resolve the matter directly.
By accessing or using our website or services, you explicitly consent to the collection, use, and processing of your personal data as outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our services. Below are additional details about how we handle consent and your rights.
You have the right to withdraw your consent at any time by contacting us. Once consent is withdrawn, we will cease processing your data for the purposes you initially consented to, unless there is a legitimate reason for continued processing under applicable law.
While you can withdraw consent at any time, in some cases, certain data may be necessary for providing our services. For example, we may still need to process data for legal, accounting, or contractual purposes even after you withdraw consent.
We do not knowingly collect data from individuals under 14 years of age. If we discover that we have collected data from a child without appropriate parental consent, we will take immediate action to delete the data.
Your consent applies to all personal data we collect from you through your use of our website or services, as outlined in this Privacy Policy. This includes any data you provide directly, as well as data we collect automatically.
By accessing or using this website or any services provided through it, you acknowledge and agree to comply with our Privacy Policy. If you do not agree with any part of this policy, please refrain from using the website or its services. We reserve the right to modify, update, or revise this policy at our discretion, with any changes being effective upon posting on the website. Your continued use of the site following such changes constitutes your acceptance of the updated terms.
If you have any questions regarding these policies, please contact our support team directly at support@qualipact.com. We are here to assist you and provide further clarification if needed.